Paste the email you got, then write what you want to say back in a few plain words. Hemmingway writes the reply: it answers what they asked, says what you want to say, and keeps it short. You read it, change what you like, and send it yourself from your own inbox.
It only uses what you give it. It will not invent a date, a figure or a reason you did not mention, so if the reply needs a detail, put it in the second box.
If you answer a lot of email, the Hemmingway apps for Mac, Windows and Android can also draft replies straight from your inbox, so you do not have to paste each one. You still read every draft and choose what to send.
What makes it work
- Paste the whole email. The reply is better when it can see exactly what was asked, including any questions buried in the middle.
- Say your answer plainly. "Yes, but Friday morning is the earliest" is all it needs. You do not have to write it nicely; that is its job.
- Say who it is from and how it should sound. A reply to your manager and one to a supplier you have never met should not read the same.
An example
Given an email asking for updated figures by Thursday for a board pack, with the answer "yes, but Friday morning is the earliest I can do", a reply along these lines is what to expect:
Hi,
Yes, I can send the updated figures. Friday morning is the earliest I can do, not Thursday. I hope that still works for the board pack.
No "I hope this email finds you well", no paragraph of apology. If you want it warmer, firmer or shorter, ask in the chat and it rewrites it.
More examples
Asking for more time
Their email: "Could you send the revised budget by Thursday?". What you want to say: I need until Monday, I'm still waiting on figures from finance.
Hi,
I'm still waiting on the final figures from finance, so could I send the revised budget on Monday instead of Thursday? That way it goes out once, with the right numbers.
Turning down a meeting
Their email: "Are you free for a call on Wednesday at 3 to talk about a partnership?". What you want to say: no, we're not taking on partnerships this year, say it politely.
Hi,
Thank you for thinking of us. We're not taking on any partnerships this year, so I'll say no to the call rather than take up your time.
Answering a complaint
Their email: "My order arrived damaged and nobody has answered my last two emails." What you want to say: sorry for the slow answer, a replacement goes out today, tracking number tomorrow.
Hi,
I'm sorry your order arrived damaged, and sorry we were slow to answer. A replacement goes out today, and I'll send you the tracking number tomorrow.
Saying yes to an interview
Their email: "We'd like to invite you to a second interview on Tuesday 14 October at 10am." What you want to say: yes, and ask if I should bring anything.
Hi,
Thank you, I'd be glad to come in for a second interview on Tuesday 14 October at 10am. Is there anything you'd like me to bring or prepare?
Common questions
Is the email reply generator free?
Yes. Hemmingway has a free trial with no card needed. When free drafts are available, this tool writes the reply on this page, without an account. Otherwise it opens Hemmingway with your answers filled in, you sign up once, and the reply is written in the chat.
Does it send the email for me?
No. It writes the reply and you send it yourself. Nothing goes to anyone from Hemmingway unless you choose to send it.
Is my email used to train the model?
No. Chats, including anything you paste in, are never used for training.
Can it answer an angry email?
Yes. Paste the email, say what you want to get across, and ask for a calm tone. For more on this, see how to reply to an angry email and the full guide to AI email replies.