Fill in who the apology is for and what happened, and Hemmingway writes the message. It says sorry for the specific thing, shows you understand how it landed, says what you will do, and stops. You read it, change what you like, and send it yourself.
It uses only what you tell it. It will not invent a reason, a promise or a memory you did not give it, so the more exactly you describe what happened, the better the apology.
What makes it work
Most apologies go wrong in one of two ways. They are vague ("sorry if I upset you"), or they turn into a defence. This tool is set up to avoid both: it names what you did, leaves out the excuses, and keeps it short.
- Be specific about what happened. "I forgot" is weaker than "I forgot your dinner and only texted the next morning".
- Add what you will do, if you know. One real step, like a date or a change, is worth more than a promise.
- Pick the tone. A message to your partner and one to a client should not sound the same.
An example
Asked for an apology to a sister after a missed birthday dinner, with the offer of a dinner on Saturday, an apology along these lines is what to expect:
I'm really sorry I missed your birthday dinner, and that you only heard from me the next morning. That wasn't fair on you on your birthday. Can I take you out on Saturday, my treat?
No "I hope you can forgive me", no paragraph of reasons. If you want it warmer, shorter or more formal, ask in the chat and it rewrites it.
Common questions
Is the apology message generator free?
Yes. Hemmingway has a free trial with no card needed, and this tool opens it with your answers filled in. You sign up once, and the apology is written in the chat.
Does it send the message for me?
No. It writes the message and you send it yourself, by text, email or in person. Nothing goes to the other person from Hemmingway unless you choose to send it.
Can it write a sorry message to a customer?
Yes. Put the customer as who it is to, describe what went wrong and what you are doing to fix it, and ask for a professional tone. For more on customer replies, see customer service replies.
Will it sound like AI?
It is built not to. Hemmingway-1, the model behind it, came first on sounding like a person in our own blind test, Human-Likeness. It still helps to read it aloud and change any word you would not use.